Today a customer called me with a last second emergency.
They were due to be onsite at a job at 7am and his company had a Doble TDR900 for the job, but did not have a transducer available.
This was a problem because the only way to save the job was to have the transducer arrive tonight, which is no small task for a company that isn’t used to dealing with that type of logistical hurdle.
Fortunately we offer same day delivery services, so we sent a Doble TR3190 out and solved his problem. With one call to us he had a team dedicated to solving his problem and shorty thereafter logistics were solidified, the equipment was shipped, and a potential customer issue was prevented.
That is a great way to start the week!